You can differentiate between your customers and identify growth opportunities to deliver relevant experiences with Drift. This Userlike alternative is sophisticated enough to create personalized playbooks for real-time conversions.
Drift offers many different features to improve your customer experience, some of which include Drift Engage, Site Concierge, and Bionic Chatbots.
Ideal for: Platform integration and widget customization to create a complete support package.
Plans and prices
- Premium – $2,500 per month
- Advanced: Call for more information
- Customized: Depends on your business needs
5.Olark
With Olark, you can humanize your business using live chat software for sales, marketing, and customer service.
It’s an intuitive platform that listens, learns, and improves from all your customer interactions, helping you organize data across your CRM and enabling you to apply insights to optimize your products and services.
Custom pre-chat forms, triggered messages, unlimited integrations, real-time dashboards, and Google analytics, among many other features, make Olark a great alternative to Userlike.
Best for: Lead generation and automating repetitive tasks with scheduled callbacks.
Plans and prices
- Standard: $29 per month per seat
- Olark Pro: Call for more details
6. Jivo Chat
Connect with your customers using JivoChat, a platform that can help you create a great support service through messaging. It allows you to bring all the conversations in one place, ensuring faster response times and higher satisfaction.
JivoChat is a Userlike alternative that provides great integration with your CRM and over 50 different platforms, including Weebly, Shopify, Slack, and WordPress. It is a secure solution that helps monitor communication quality and prevent customer data leakage.